KB
Kishan B

1 reviews | Active since Sept 2018

21 Sept 2018, 16:20

Telkom Cancellation Nightmare!

I've been trying to cancel a month to month internet 5 promo unsuccessfully since March 2018. Despite several emails and conversations with consultants this service has not been cancelled. I even have a reference number stating cancellation will be effective and my account will be corrected. That was in July. It's now September and the problem is yet to be resolved.

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Replies (1)
KB
Kishan B's update08 Oct 2018, 10:46
Reviewer Update
Thank you. It is a landline with the internet 5 promo. I only wish to cancel the internet 5 promo and not the land line.