Telkom Cancellation Never Happening

Hi Team,

PH No: ********** Good day. I have been trying to cancel data on my line since 30, January, 2018. The servicecalcellation email was there at that time which was now deprecated. I send an email to ********** on Date: Tue, 30 Jan 2018, 2:03 PM. Then after i visited Mall of Africa store and also forwarded the same email to teller ********** on Date: Tue, 20 Mar 2018, 10:13 AM. Again I visited Mall of Africa store and forwarded my application to ********** on Date: Fri, Jul 20, 2018 at 1:33 PM. Still no progress. Again on 24, Aug, 2018 I visited Mall of Africa store and requested for refund, still no progress. I am paying for the service which i'm not using. This is how you service the customers???? I also have 2 case numbers from telkom store at Mall of Africa. 1. Case Number - ********** 6 on 20, July, 2018 2. Case Number - ********** 2 on 24, Aug, 2018

Thanks, Venkata