Telkom Cancellation Issues

I have been trying to cancel my Telkom line since May 2018 to no avail.

All necessary steps were taken:

Cancellation done via portal on the 3rd of May 2018 Confirmation email received from Telkom on 3rd May regarding cancellation One month’s notice given in May Last Payment deducted was paid on 25 June 2018 (Notice Month) ISP Cancelled on 1st of May 2018 – Confirmation Received

Telkom kept deducting money after notice period (June). This was queried and rejected.

Till now Telkom keeps on adding subscription & usage fees as well as subscription fees and once-off charges for a line that has been cancelled 9 MONTHS AGO?????

Numerous queries were logged via telephone as well as physical Telkom store visits, only to be told that "the query will be escalated". Nothing ever comes of it!

I am now being threatened on a daily basis with sms’s stating that I am going to be blacklisted.

No effort made from Telkom to get in contact with me to resolve this issue.

This is UNACCEPTABLE!!!