Telkom Cancellation issues

Item: Telkom
Rating: 2
Author: Muhammad S

Hi<br> <br> After numerous emails and tweets i received a confirmation via email [Email Removed] in March 2015 that all my services were cancelled as requested. Reference number provided was ***A<br> <br> However, I am still receiving bills on the account and neither the telkom twitter account nor the [Email Removed] email is responding to this query for the past few days.

Helpful (0)

Replies (1)

Telkom's replyOfficial

20 May 2015, 10:35

Hello msaloojee,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM112083.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team
***

Best regards,

Telkom's reply20 May 2015, 10:35

Official

Best regards,

Telkom Cancellation issues

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