JS
Jp S

1 reviews | Active since Oct 2013

10 Jul 2018, 10:15

Telkom cancellation is not a service

I cancelled my telkom account on the 12th of April. I've phoned Telkom numerous times for cancellation. I've also gone through the Twitter and Facebook channels to follow up. Each time I was promised that the line has been set for cancellation and that I will be refunded for each incorrect billing. This morning, I was debited again.

I will be putting a stop order in with my BANK and I will log this exact same complaint daily until I receive confirmation that the account has been cancelled and that I will be refunded for May, June and July's incorrect debit orders.

This is getting out of hand and is pathetic.

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