Telkom - Cancellation Ignorance

We have cancelled our Telkom ADSL line in January 2018 and still received invoices in March they responded to say that we need to complete a standard Telkom Cancellation form, which we did. We are in November and we still receive invoices regarding outstanding amounts. We have sent e-mails, we have spoken to Credit Control, Customer Care and even Management, but till date is is not been sorted. We have been to a Telkom Branch and then they say they cannot handle cancellations we need to speak to the Call Centre, they logged a call and said a Representative will call us withing 48hours, we waited days after we received a call. The representative promised they will sort it out, but once again we received an Invoice.

We followed the procedure, followed up with Telkom several times, but the cancellation is not processed.