Telkom Cancellation Department ***********

Good day

So this happened again today!! After trying to cancel our telkom land line since April 2017, we received confirmation on the 12th of January 2018 that our line has finally been cancelled after a loooooooooooong struggle trying to get this sorted out. Telkom confirmed that the account will be backdated and that our line is now cancelled. So YESTERDAY we received another sms saying that we now owe the amount of R2066. What is happening!! Due to Telkom's lack of incompetence my husband's credit score is now affected which is not acceptable! I need this matter sorted out today otherwise we will be taking further action. Awaiting feedback from somebody anybody from Telkom! REF nr: ********** 38

A Kruger