Telkom Cancellation Department

Hi There

Can someone please contact me to finalize the cancellation of my contract. I missed the call from the Cancellation department on Friday, they do not have a direct line. I was contacted at an inconvenient time, so when it is convenient for me to speak to the Cancellation Department, they do not take direct calls. Honestly that process is flawed. It doesn't speak to customer service at all. It leaves a bad taste in my mouth to be honest with you. I have tried endlessly through the Contact Center and no one is getting back to me. I do not understand why it has to be such a hassle to cancel a service. I must now beg Telkom to cancel my service. Who is the customer here? Case number ********** 1