Telkom cancellation
<p>I cancelled my Telkom fibre line at the end of November 2015, and am still receiving monthly invoices! I've called (and either the call centre drops my calls, doesn't answer, or the wait is interminable), emailed, and gone into Telkom shops trying to get the issue sorted out, all to no avail. How on earth do I get this rectified!?</p>
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Replies (3)
Telkom's replyOfficial
16 May 2016, 13:13Hi jennifer-russell
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. May we please request to provide the affected number and a preferred contact when possible. Please use the following e-mail address to relay the requested details: Email: *** . Please include the reference number below in the subject field.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Telkom's reply16 May 2016, 13:13
Official
Hi jennifer-russell
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. May we please request to provide the affected number and a preferred contact when possible. Please use the following e-mail address to relay the requested details: Email: *** . Please include the reference number below in the subject field.
Interaction ***
Regards
Keagan
Telkom Social Media Team
's updateReviewer Update
23 May 2016, 07:08I emailed last week (16 May) as requested, and have received no response.
's update23 May 2016, 07:08
Reviewer Update
I emailed last week (16 May) as requested, and have received no response.
's updateReviewer Update
25 May 2016, 13:41AND still NO response!
's update25 May 2016, 13:41
Reviewer Update
AND still NO response!