Telkom Cancellation

Good day<br> <br> I have been trying to cancel my contract for 3 months now For the reason i moved to a new house , my first attempt was trying to phone their call center after multiple attempts on hold constantly for long duration's Still no answer .<br> <br> I then went to the telkom branch in Irene about 2 months ago, The manager there informed me that I need to go to a Telkom Direct store to cancel. part of the t&amp