vC
vleen C
1 reviews | Active since Jan 2013
01 Oct 2018, 20:36
Telkom cancellation
On the 18th of sept i requested cancellation of contract, 1 month notice, done it online as instructed to, got my ref number etc, up to today no1 has called as stated to confirm my cancellation! But let it be another issue and they are extremelly quick to call u!
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Replies (1)
Telkom's replyOfficial
23 Oct 2018, 08:27HI vleenc
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We can confirm that all services associated with your iD are in fact ceased. May we please request to confirm if when possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.
Best regards,
Telkom's reply23 Oct 2018, 08:27
Official
HI vleenc
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We can confirm that all services associated with your iD are in fact ceased. May we please request to confirm if when possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.
Best regards,