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Ashley-Lynn Laubscher

1 reviews | Active since Oct 2016

06 May 2018, 21:24

Telkom. Cancellation

Been experiencing such an issue with cancellation! Cancels on 15 Feb which then leads to cancellation on 15 March but it may and money is still being deducted even after calling them twice every month since March and resending my cancellation forms... unacceptable

0
Replies (1)
Telkom
Telkom's reply17 May 2018, 09:31
Official

Good morning Ashley-lynn

Thank you for contacting us

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.

Kind regards

Jawaad

Telkom Social Media Team

Best regards,