PC
Philip C
1 reviews | Active since Sept 2014
18 May 2015, 13:30
Telkom Cancellation
I have called Telkom on 10210 several times, each time holding well over 25 minutes, as well as sent numerous emails to cancel my land line and DSL (landline number ***). No one has the decency to answer or email back. I have proof of all outgoing cancellation requests and will make no further payments to this unprofessional company.
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Telkom's replyOfficial
18 May 2015, 19:58Hello Philip Charles,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111560.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111560.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply18 May 2015, 19:58
Official
Hello Philip Charles,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111560.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111560.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,