Telkom Cancellation

<p>I have cancelled my ADSL line almost a year ago as we have moved into a house. I have even kept the cancellation form and the automated email I received. Now I am being handed over because of an outstanding amount for a number I have cancelled 21 June 2016. </p> <p> </p> <p>No one seems to be able to assist me and even your own policy states in the email received that it take 30 days to cancel after receipt of the email. I have been in contact with Telkom on social media and still nothing has happened. They keep on reply ing to my message with similar response but to no avail...</p>