JR
Justin R

1 reviews | Active since Feb 2012

03 Sept 2015, 13:30

Telkom Cancellation

Telkom has done nothing of my 15 cases numbers logged to have my 2 contract cancelled and put on prepaid, keep logging new cases promising me that someone will phone me in 2 days times and resolve in 72 hours, I don't think Telkom understands hours. So far I am on hold 1.5 hours waiting for someone to answer. The numbers are *** and ***

0
Replies (1)
Telkom
Telkom's reply03 Sept 2015, 13:50
Official
Hello JNDPC,

Thank you for making contact with us again

This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM132973

Kind Regards
Zulfah
Telkom Social Media Team

Best regards,