TELKOM canceled my land line A day after The Fixed It

After 7 month My TELKOM landline was fixed yesterday an an hour later my number become invalid/canceled, when I phone 10210 been told my land land has been cancel and i must phone 10213 to enable it, i phoned 10213 and asked to enable my line and been told that I have requested canceled my land line and now i have to reapply.