LT
Lindani T

1 reviews | Active since May 2015

16 Sept 2015, 07:07

Telkom Canceled my contract without my consent

Telkom has cancelled my 3 contracts that I have with them WITHOUT ME EVEN KNOWING ABOUT IT. Now they are telling me about a R22000 penalty cancellation that I never requested to be generated, I never signed any contract cancellation paper or any form of documentation wanting to cancel these contract, and now because of this they have Blacklisted my phones and I'm unable to use them. <br> <br> This is the second mess up Telkom has put me under, the first one was when I was issued a contract I did not sign for nor get a device for and this as well has still not been sorted out. <br> <br> I WANT SOMEONE FROM TELKOM TO CALL ME IMMEDIATELY TO SORT THIS OUT BEFORE I TAKE THIS MATTER FURTHER.

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Replies (1)
Telkom
Telkom's reply16 Sept 2015, 08:54
Official
Hello LNDNTHWL,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM146091

Regards
Luleka
Telkom Social Media Team