FM
Frikkie M
1 reviews | Active since Sept 2009
20 May 2020, 09:58
Telkom cancelation not processed
I cancelled my fixed residential line on 17 February 2020 and still get invoiced. I received an invoice this morning for the month of May and last month got invoiced for April. How can Telkom not process a cancelation. I know that I am not the only one with this problem as I have heard from others and in the media about people struggling to cancel their line. Telkom it is time to catch a wake up!
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Frikkie M's updateReviewer Update
22 Jun 2020, 09:51And guess what?!? This morning I received another invoice where they bill me for June. And still not one single Telkom representative has contacted me to resolve this after I have queried on more than one occasion. There is absolutely NO customer service with Telkom!!!!!
FM
Frikkie M's update22 Jun 2020, 09:51
Reviewer Update
And guess what?!? This morning I received another invoice where they bill me for June. And still not one single Telkom representative has contacted me to resolve this after I have queried on more than one occasion. There is absolutely NO customer service with Telkom!!!!!