TELKOM (Cancel LTE and still paying after 6 months)

<p> </p> <p>I am furious to say the least with Telkom. Telkom is dishonest and trying to ***** from an EX LOYAL customer! I cancelled the LTE service that never worked, and yet you still deducting “debit orders”! This is ********, and against the principles of the NCA.</p> <p> </p> <p>After various calls, two, or three or four references I found out this morning that Telkom is still charging me for a service that I have cancelled in May this year. The telephone agent told me that you Abassali could not reach me (hence not cancelling the agreement as requested on various times), which is absolute nonsense to say the least.</p> <p> </p> <p>This is really annoying as I did not receive a service from Telkom! LTE NEVER WORKED in Linden, hence cancelling the service.</p> <p> </p> <p>You can check your records where you wanted to install a 6 meter pole onto my roof as ONE EXAMPLE.</p> <p> </p> <p>You can also see that I have not used any data since March or April, but waited 6 weeks for you to close the account that obviously never happened</p> <p> </p> <p>You as Telkom have kept me waiting for the cancellation process over and over again.</p> <p> </p> <p> </p> <p>Kind Regards,</p> <p>Jacques Swart</p>