Telkom can take your money & also give you the middle finger

I have been double debited & Telkom refuses to assist in resolving this.

Sinenhla Thabethe, who is a manager at the Telkom callcentre, refuses to assist me with this matter saying that she is too busy with other issues (yes this is recorded Sinenhla), & that I must go to their stores to assist. This, despite me sending visual proof of my bank statement clearly showing the incorrect charge. In a time where people need employment, why do corporates choose to give jobs to *********** individuals?

I have then requested to speak with the callcentre manager - a Sheldon Dixon, who as it turns out, only gets to work at 9:30.

Its funny how the Telkom call centre can sign you up for a contract, yet when you have an issue, they are completely useless & send you in circles.