GB
George B

1 reviews | Active since Oct 2015

21 Oct 2015, 09:38

Telkom can't provide a simple service!!

On the 7th of October i complained about Telkom not fixing my line or giving me any feedback on the problem that i have reported to them on the 11th of September.<br> They gave me feed back told me that a technician has been assigned and even gave me a reference number.<br> <br> After all that my line is still not fixed so i kept to my word and canceled my Telkom service on the 16th of October.<br> <br> Thank you for false promises and no service at all Telkom.<br> <br>

0
Replies (1)
Telkom
Telkom's reply21 Oct 2015, 09:44
Official
Hello georgebriel,

Thank you for allowing us the opportunity to assist further on your query.

Kindly note that this matter is currently being investigated and feedback will follow.

Your reference number is SM153921.

We sincerely apologise for the inconvenience.

Kind Regards,
Zulfah
Telkom Social Media Team