Telkom can't give me a simple answer.

This Telkom line has been active for over 30 years and we have never had a problem until now. I recently activated ADSL on the line and was actually impressed with how quickly it got done. all went well for exactly one month. Then all of a sudden Telkom suspended my account with no warning or reason. So I phoned 10210 to report a fault (knowing that the bill was paid up to date of course). It is understandable that I had to hold on for a very long time to actually speak to someone. <br> <br> Long story short, I spent over 3 hours on the phone being transferred back and forth. Accounts dept. confirmed that the account was paid in full but the account was suspended. Could not give me a reason so transferred me to technical. Technical said that the account was suspended, could not give me a reason so transferred me to accounts dept. I demanded from everyone I could speak to, to transfer me to a manager but apparently that is impossible. So now I still sit here with no connection apart from MTN's pathetic Edge in my area. I can't connect to work to do remote support so I have to drive 150Km to do my work. This is unacceptable.<br> <br> I just need to know WHY MY ACCOUNT WAS SUSPENDED.