1 reviews | Active since Mar 2009
Telkom can't fix Telkom problem. 2.5 Months going
I've been having serious ADSL problems for the past 2.5 months. Telkom keeps sending hit and run technicians who just can't resolve the problem. It's been 2.5 months and 6 technicians later.<br> <br> I mean seriously? Also they send out a new guy who knows nothing about case every single time. This is so damn frustrating. Why can't people in the company communicate with each other. One Telkom technician even suggest me coming to Hello Peter. How bad is that! <br> <br> Even more frustrating is that they keep on closing the case even if the problem is still ongoing. Stop closing the cases! <br> <br> I've spoken to so many people now it's simply a joke at this stage. Why can't they just assign a single specialist to my case, so that I only have to deal with one person and I would like it to be someone that actually knows what they're doing.<br> <br> Up to R700 is paid per month for this pathetic service and line. I can't work and I've been behind for weeks now. I don't know what to do any more. Nobody seems to be able to help and Telkom is just not interested in doing things properly.<br> <br> I spend tons of money already trying to get the issue resolved.<br> <br> ***<br> ***<br> ***<br> Mweb: ***
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Please find your Social Media ***.
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Please find your Social Media ***.
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
