TELKOM CAN'T EVEN CORRECT ACCT DETAILS OR NAME!!!

I have had a Telkom acct since 1979. Apart from tons of experience of rotten service, incl cutting my line off when some other client on same area code didn't pay some years ago, not effecting change of postal address despite many written and tel notifications, chronic interruption of services, letting one hang on for hours for weeks at a time because they don't appoint staff to handle the 'very high call volumes' after ad campaigns, etc, I just can't get them to get my NAME correct, AND now they've changed the acct language to Afrikaans FOR NO REASON - IT'S ALW BEEN ENG! It took me 2 years of repeated calls to get them to change my title from the incorrect \Mr"to \""Ms\"" - it's apparently above their staff's capacity. They changed it to \""M R x...\"" instead of Ms R X..\"" which I tolerated for 3 years until the acct was rejected as Proof of Residence because of the \""M\"". I phoned many times again last month and even phoned a diff time to confirm promised changes were finally correct. Just got my bill: I'm now \""MEV MS R X...\"" [with Afr billing new!] and they don't respond to letters nor give email/ticket complaint options. Plz can someone crack their land-line monopoly!"""