Telkom can't deliver Services Paid for by Clients

I reported a data problem with Telkom Mobile Customer Care on the 14th of April and I was told to buy an All Networks Package as this was according to the support person (Vernon Khona) the reason why I can't connect. <br> <br> I spent R899 and I still cant connect via MTN (as this is the Network Telkom ***gy backs off) <br> <br> I have phoned in several times and spoke to several members of support and no one can help me!<br> A list of names I spoke to so far :<br> Terence Nbimabe<br> Phumzile Mncabi<br> Queen Khuzwayo<br> They all hide behind the \policies"instead of giving clients service. When I request to speak to a Manager I am put on hold for often 23 minutes at a time?<br> Telkom seriously man?? My fault reference number is ***9"""