LS
Lance S

1 reviews | Active since Sept 2015

06 Nov 2015, 18:56

Telkom can't contact me but they do blacklist me.

This is a very old problem and it can be resolved in a few days if somebody from Telkom just bothers to contact me.<br> <br> I moved to a new area in March 2015. Telkom has no infrastructure in my new area. I struggled terribly to cancel my account for months of dealing with incompetence. But over the last few months it has emerged that they are still charging me. Imagine if I pay this and then still get charged next year! I feel helpless and I don't know how to put a stop to it.<br> <br> Today I discovered that this has affected my credit record. This is an ongoing dispute and they have blackened my name because of their own inability to simply engage in a dialogue with me. I just need some answers!!!<br> <br> I am good for the money. So don't blacklist me. Just CONTACT me! I need some guarantees that I won't be pestered with ongoing bills (for a CANCELLED line) in the future.<br> <br> This company has done me a terrible injustice over the course of this year. I would love for this nightmare to be over.<br> <br> To see some past communications please see my previous Hello Peter complaints. This is still the same issue and it is still unresolved.<br>

0
Replies (1)
Telkom
Telkom's reply06 Nov 2015, 20:02
Official
Hello Timetotell,

Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.

We sincerely apologise for the inconvenience.

Kind regards
Igsaan
Telkom Social Media Team