1 reviews | Active since Apr 2012
Telkom can't communicate
<p>Moved house 35km up the hill. Requested transfer of adsl line. Telkom gave us a date for the transfer: 7 Sept, and requested we stay home all day. No one came, no message, no update. Had to use my airtime to phone Telkom to get an update, asked to be called back several times, call centre said they would but then didn't. Now the date for connection is the 13th with no explanation or apology for the no show yday. How can a communications company be so bad at communicating?</p>
Hi smspeets,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI **********
Regards
Launa Molapo
Telkom Social Media Team
Best regards,
Hi smspeets,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI **********
Regards
Launa Molapo
Telkom Social Media Team
Best regards,
Thankyou for your quick response Launa, I will wait to hear from you. Kind regards, Stephanie Moss
Thankyou for your quick response Launa, I will wait to hear from you. Kind regards, Stephanie Moss