SB
Stephanus B

1 reviews | Active since Sept 2011

14 Mar 2016, 12:21

Telkom can't activate my Sim

I'm so frustrated. I received my Telkom uncapped modem and Sim card on Friday last week. So I phone Telkom to activate the sim. I must wait 24 hours for activation. After 24 hours I phone again, now I must wait 48 hours. After 48 hours I phone again and now I must wait 72 hours. After 72 hours still not activated. Then I call this morning where they promised it will be activated after 10h00. It's now after 12h00. Phoned Telkom again and they keep transferring my call. Now I through the modem and sim in the dustbin and cancelled my debit order with them.<br> <br> Thanks Telkom for the great service!<br>

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Replies (1)
Telkom
Telkom's reply14 Mar 2016, 15:04
Official
Hello fb@t,

Thank you for making contact with us and bringing
this to our attention.


This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.


***


Regards
Keagan
Telkom Social Media Team