1 reviews | Active since Aug 2016
TELKOM came back me. Thanks.
After a second month in a row of TELKOM making a mess on my telephone bill they called me back yesterday to discuss what went wrong and wrote off the amount that I was suppose to pay. Due to this I will go ahead and apply for my new line since TELKOM has resolved the issue of the incorrect billed amount. I appreciate the fact that TELKOM called me and looked into the error and resolved it so quickly since I am working from home and need a proper line to make calls. Please TELKOM aim at improving your internal communication and systems since thats caused all the hassles up this point. I will continue to use TELKOM going forward and hope this was the last billing error ever that I had to deal with. Thanks for resolving this issue.
