jB
julia B
1 reviews | Active since May 2015
29 May 2015, 15:24
telkom callcenter to cancel service online unreach
I have spent hours on the telkom callcenter to try and cancel my account - its impossible to get through. I need someone in charge to sort this out ad I dont have 8hours time to cancel one service.shocking customer service.
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Replies (1)
Telkom's replyOfficial
01 Jun 2015, 09:39Hello juliagardenroute,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
***
We sincerely apologise for the inconvenience.
Regards
Frank Mkwa****
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
***
We sincerely apologise for the inconvenience.
Regards
Frank Mkwa****
Social Media Team
Telkom's reply01 Jun 2015, 09:39
Official
Hello juliagardenroute,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
***
We sincerely apologise for the inconvenience.
Regards
Frank Mkwa****
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
***
We sincerely apologise for the inconvenience.
Regards
Frank Mkwa****
Social Media Team