1 reviews | Active since Aug 2016
TELKOM call centre service is pathetic
<p>I cancelled my data plan in february already. Yet I get billed for it every month. I have called the call centre about this over 5 times, they gave me reference numbers and once even called back to say it has been cancelled and my account credited but up to know that has not happened. I have even gone as far as completely moving everything to another service provider and still my account is not credited. I refuse to pay another cent for something that i have never used. What more is a person to do as thE call centre is not helping and they refuse to assist at the telkom shop????</p>
I am still waiting. Has my account been fixed?
I am still waiting. Has my account been fixed?
Has this been sorted???
Has this been sorted???
I posted my problem with my telkom account over a month ago with the hope that it will be sorted. up to date nothing has been sorted, in fact telkom has decided to charge again for a service that i have never used. The service is non existing and i am sick of getting invoices for something that i have not used.
I posted my problem with my telkom account over a month ago with the hope that it will be sorted. up to date nothing has been sorted, in fact telkom has decided to charge again for a service that i have never used. The service is non existing and i am sick of getting invoices for something that i have not used.