BM
Beth M
1 reviews | Active since Jun 2015
30 Jan 2017, 18:16
Telkom Call Centre ineptitude
<p>I reported a lost mobile and requested an ITC number via the call centre.8 phone calls later and holding for long periods of time the agent asking the same questions.Being moved from pillar to post nothing has been done.Either the system is down or they need to escalate the problem to the manager.</p>
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Beth M's updateReviewer Update
01 Feb 2017, 20:11This still hasn't been resolved.How long does it take "investigating" issuing an ITC number honestly.It should just be a question of retrieving it from wherever and texting the alternative number?
BM
Beth M's update01 Feb 2017, 20:11
Reviewer Update
This still hasn't been resolved.How long does it take "investigating" issuing an ITC number honestly.It should just be a question of retrieving it from wherever and texting the alternative number?