Telkom Call Centre Agents PATHETIC

I app**** for one of Telkoms deals yesterday. A black friday deal a call center agent called me and we went through the whole process and I was promised I'd get a phone and a watch. This morning I got an sms saying my application was declined during credit vetting. This lead me to belive that it was my credit rating (which is great). When I called telkom sales they a lady by the name of Zanele told me the person who called me yesterday captured the information incorrectly. That's why the order is declined and now they don't have stock.

So now because of a Telkom employees incompetence I lose the deal. That's unacceptable. It's either it was captured wrong or Telkom can't fulfill the demand so they just declining customers.

I would like someone from Telkom to contact me and make this right. I was promised a phone and watch they must deliver on their promises.