SM
Santhuri M

1 reviews | Active since Nov 2016

09 Nov 2016, 12:23

Telkom Call Centre

<p>Horrifying service from Telkom. I have had to make 4 calls in 1 week to log a fault with my home line and ADSL. Nothing done on any of these occasions despite even speaking to team leaders. The issue hasn't veen been directed to a technician. The call centre staff have no training and cannot even handle the calls.</p>

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Replies (1)
Telkom
Telkom's reply09 Nov 2016, 17:42
Official

Good day.

Thank you for making contact with us. Kindly e-mail us at *** with the affected telephone number for our team to look into this matter and advise.

Please quote your reference in the subject line: AI***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,