TM
Thobile M

1 reviews | Active since May 2017

11 Jul 2018, 15:25

Telkom call centre

The call centre agents are ***********, they do not know what they are doing. spoke to three people and they all give me different solutions which still did not solve my problem. the last call the agent hang up.

0
Replies (1)
Telkom
Telkom's reply18 Jul 2018, 14:13
Official

Hi

Thank you for allowing us the opportunity to assist further on your query.

Kindly send us a brief description of your query and confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a ?Private Reply? to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Interaction ***

Regards

Hazel

Telkom Social Media Team

Best regards,