MR
Matthew R
1 reviews | Active since Aug 2015
11 Aug 2015, 12:53
TELKOM CALL CENTRE
I have been trying for days and hours on the line just to get my line canceled. If i get through it is with the wrong department and they cannot transfer you. I still have not yet been able to get my line canceled and I am been billed for it every day. They are just not reachable. How can I escalate this PLEASE.
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Replies (1)
Telkom's replyOfficial
11 Aug 2015, 15:24Hello Mat68,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM133423
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM133423
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply11 Aug 2015, 15:24
Official
Hello Mat68,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM133423
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM133423
Regards
Luleka
Telkom Social Media Team
Best regards,