SL
Stefan L
1 reviews | Active since Mar 2013
28 Apr 2015, 11:56
Telkom Call Center EPIC FAIL!!!!
Telkom is my Internet service provider. I reached my in-bundle data cap. Now I'm trying to phone 10210 (LIKE THE E-MAIL I GOT FROM TELKOM SUGGESTS) and I've been holding for a total of 1 Hour 10 mins now. AND COUNTING. I got through to the first guy, he put me through to \Technical"because he \""didn't know\"". The technical lady was even MORE ***********"
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Telkom's replyOfficial
28 Apr 2015, 13:21Hello OperaTenorNR1,
We acknowledge your query & apologize for the inconvenience caused.
It will be our pleasure to assist you. One of our consultants will contact you for further assistance.
Your social media reference number is SM106787.
Regards
William Letwaba
Social Media Team
We acknowledge your query & apologize for the inconvenience caused.
It will be our pleasure to assist you. One of our consultants will contact you for further assistance.
Your social media reference number is SM106787.
Regards
William Letwaba
Social Media Team
Telkom's reply28 Apr 2015, 13:21
Official
Hello OperaTenorNR1,
We acknowledge your query & apologize for the inconvenience caused.
It will be our pleasure to assist you. One of our consultants will contact you for further assistance.
Your social media reference number is SM106787.
Regards
William Letwaba
Social Media Team
We acknowledge your query & apologize for the inconvenience caused.
It will be our pleasure to assist you. One of our consultants will contact you for further assistance.
Your social media reference number is SM106787.
Regards
William Letwaba
Social Media Team