Telkom call center agents lie and de***** clients doe not do any changes with their call center you will live to regret it

my telkom 24 month top up contract came to an end recently, i then got bombarded by calls from Cape Town to upgrade. Over numerous weeks i was getting harrased to upgrade. I told them I'm fine with continuing with a month month to month as it suits my budget just fine. i advise the following i want a top up contract that has the option of letting me buy 500 min for R150.00 as this is a busy business line and im constantly making calls. They told me it would only cost R 99 and i would still have that benefit. When it came into to effect i attempted to load airtime to purchase my monthly bundles the banking app declined stating that the number why because the the consultant who had been making the arrangment did the total opposite and gave me an open line that moves me from paying 300 in airtime to getting a bill of 1400 month. It is absolutely disgusting how telkom treats clients and messes with our lively hood. I haven't been able to call clients since the 2nd of november. I want to see that stupid call centres advisers final written warning for the ********** transaction they have done and want my previous contract package back asap.