Telkom call center agents can_A|_t do their job right

I don't know what my account number is.<br> <br> I closed my account last year June and there were a lot of problems regarding this. I had to email 3 times to [Email Removed] to get cancel and was fighting with Telkom to get this sorted and finally I spoke to lady that help me cancel this and fix the incorrect amount on my account<br> <br> But now a year later I get a voice my old phone that Telkom never sort this out my account is still showing as outstanding.<br> <br> This happens because Telkom call center agents can't do their job right, it is not my fault I cancel my account before I moved out.<br>