TELKOM CALL CENTER!

I am so angry, I have been on the line holding with MY airtime for 30 minutes only to not be assisted. I do not understand how telkom cannot take initiative to call their clients back , especially if their call centre agents transfer us to wrong departments. I held the line for 15 minutes and finally got answered, I wanted assistance with my bill and this lady said she will transfer me to the mobile technical assistance , I waited another 15 minutes, finally someone answered but guess what?! It is the wrong departments AGAIN!!! My airtime is done I tell the lady who transferred me to the wrong department so I can report them, she says she does not know and no one can call me back but month end they will expect to debit my account and life goes on. Your network is terrible and now the service. I am done!