1 reviews | Active since Dec 2016

09 Dec 2016, 07:41

Telkom - Cables Ninapark outage going on 2 months

<p>I have called them number of times wasted my airtime got out only we working on it and we can't do anything you will have to wait. Also said its not you the entire area. I have been out of service now from the 14th of October and everytime I called in was told it's in process. I am not happyand I am totally disgusted. This is happened after the installation of the OpticFibre> We work from home and and had to work at other peoples homes . I now use Vodacom Wifi at a cost..................</p>

0
Replies (3)
Telkom
Telkom's reply09 Dec 2016, 10:33
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, please provide your affected number.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

's update12 Dec 2016, 14:24
Reviewer Update

How long is it going to take to get a reply?

AI **********

********** 943

's update20 Dec 2016, 20:18
Reviewer Update

I sent you the email on the 14th no response from your side.