Telkom Cable was removed sometime ago, and I have still not received any feedback

Good Day

Our Telkom cable was removed some time ago from our Holiday home in Raithby, and I have had the worse experience with Telkom trying to sort this matter out.

The Whole Raithby area received Fix line look-alike phones wireless modems, expect us and we were never informed that this cable was removed at all.

In May 2017, I contacted Telkom Customer Care to inform them that I have a problem with the Line & ADSL. (Ref ********** 4 dated: 19 May 2017)

Telkom Technician came out to our premises and informed us that Telkom had removed all the Telkom cables and replaced it with Wireless internet to all their Raithby Customers. WHERE IS OUR WIRELESS INTERNET.

I have spoken to all the Departments and no one can help me with my dispute, nor can they give me a date on when the cable was removed from their own team.

I am still getting bill although I have cancelled my line in June 2017, until I receive my wireless internet and line its now October and guess what I have no line no internet.

I have requested that they credit the account, but have only done this with the ADSL line. I waiting on the rest and it is been taking to long now.

I want this matter sorted immediately!