1 reviews | Active since Dec 2011
Telkom cable hanging in garden deathly dangerous
I've been talking to Telkom for 6 months now begging for someone to come and fix a cable that a technician has left hanging in my garden. My children cannot play in their back yard because of it. <br> I have begged and begged for someone to fix this, but my begging is falling on deaf ears. I get given reference numbers that when I call back, no one can pick up. I get put on hold for ages, no one comes back to me. I have spoken to Supervisors who have promised me feedback and as of today, still have no response. I am frustrated beyond frustrated as I do not know where to turn. My husband has tweeted the photos. Nothing. 6 months I have begged. Nothing. Where to from here? Let it be known that I have called Telkom for 6 months and Telkom have not bothered about this. I have recorded my calls and I have sent mails. If anything happens to someone in my garden, I will hold Telkom responsible.
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
