Telkom Cable Department

<p>I app**** for a new ADSL line from Telkom close to 2 months ago. Telkom technicians came to my house and discovered that there was afault with cables outside the yard. Technicians then logged the query with the Cable Unit/department. I have been waiting for this Cable Department to no avail. Every time I go the Telkom offices at the Bluff or Musgrave (Durban), l'm told that the matter is out out Telkom responsibility. Nobody seems to have a direct contact for this Cable Unit! Telkom has done its best, as a matter of fact a 2nd Telkom technician was sent to check the progress of this query at my house. Again, the weakest link was Cable Department. The cable query has not been resolved? Does anyone know how this Cable Department can be contacted. My Telkom ref. No is ********** 70A, Escalation ***. Nobody at Telkom seems to have Cable Department contact! Why? How do customers contact this company?</p> <p> </p>