MN
Michael N

1 reviews | Active since Feb 2018

07 Aug 2020, 13:15

**** Telkom

Wow, what can I say about the bismol service that amounts to nothing. I app**** for a fiber line because the LTE was costing too much. So I went to Clearwater Mall to get the line. The Telkom by PNP didn't do the application. So I went to the one by the banks and what a **** show. I did the application and they say cool. We will cancel your LTE and in 24-48 hours Vuma will call to install the line and box. Nothing for 3 weeks. We had to go back and forth multiple times to get it resolved. And Telkoms answer was the app wasn't loaded and they where having problems on their side. So when I staged a sit in, the vuma people say it was registered with them that day 5 min before i called them. So Vuma comes and does their side perfect. Now to fight again with Telkom. So back again at the branch to find out why I have no fiber. This is such an issue. Because they want to charge me for the data I used on my LTE because they where late in installing and giving me a password. So in the end I didn't give them a month's advance notice. I actually did. And now I'm expecting a large bill from them. Oh what fun. Can't they do their job correctly???

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