Telkom ****

This must be the worst service providers when it comes to accounts and debiting ones account. After almost three years of uninterrupted use and service for a land line, I eventually cancelled the service. A couple months later the debit order began again. ? I reversed the charges and contacted customer support. They informed me that the previous agent had "mistakenly" not submitted the cancelation of debit order correctly and that they would correct the problem. Needless to say, it continued. Each time it debited my account I reversed it and called customer service again. Now they claimed that I still owed them for the cancelled debit orders which again I explained that they were incorrect debits as the account had already been canceled. They eventually handed the account over to debt collectors who began harrasing me on a daily basis. They were not interested in resolving the issue stating they couldn't access my telkom account. It has been many months of this and now they have issued a non payment advice to the credit companies. A very similar instance happened to my mother when she cancelled her service for Fibre when she moved. It took her more than six months to correct this only by paying for it eventually afraid of being defaulted. After talking to several people it has become apparent that this is a typical modis operandi of telkom. A massive ****.