Telkom

Hello Peter, My last complaint to you was dated 2016, I have had contracts with Telkom all the time. 2 recent complaint references are; ***8 and ***9, to which Telkom rep**** that I must wait 2 years for a new tower to be built, so that I can get a better signal, first a Telkom guy named Sifiso came and tested my signal, he acknowledged that I have a problem, and said all I need is to have my IP number added to a tower in Umkomaas, and then I will get 26 Mb/s, which he showed me on his laptop, this was on the 12th April. On 30 April Telkom phones me and tells me that my problem has been resolved because I must wait for a tower to be built in 2 years time. So all these years I have been paying Telkom and waiting for the signal problem to be resolved for nothing, when nothing can be done about it, will Telkom refund my money for the last 6 years? My internet is painfully slow, I can not watch Android TV. Why does Telkom sell data contracts if there is no or a very weak signal? Surely this is *****. Please get me some answers or action from Telkom. My last complaint was in 2016, since then nothing has improved or changed, thank you, Lionel Nel ID ; ***