Telkom Bussiness bad service delivery

I have since December 2023 had an issue with my landline and ADSL line, ***.

I have reported this on numerous occasions and stil Telkom has not responded.

I then got a call stating that the copper line is damaged, they are going to give me a LTE router with sim card, which I did receive, but the sim card is not active.

Again calls have been logged with Telkom Business and still have they not responded to my calls that have been logged.

I also went to to the Telkom Shop at Century City, again calls were logged, but no response.