RE
Robyn E

1 reviews | Active since Apr 2015

23 Apr 2015, 14:51

TELKOM - Business transfer of location.

Request to move our business telephone lines on two separate days as we have 3 different lines.<br> <br> This booking was done incorrect on 3 separate occasions, That resulted me in have to check up each time to make sure that its done properly, I phoned this morning just to find out that once again it has not been booked on the stated dates so WE have to wait an extra 4 days loosing 4 days of business.<br> <br> I would not trust them with your business accounts after 3 tries it can not be seen as a mistake but you have to wonder if they just don.t care about their customer service any more.<br> <br>

0
Replies (1)
Telkom
Telkom's reply27 Apr 2015, 11:25
Official
Hello Robz457,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106604.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team