Telkom business terrible service

<p>on 6 July 2016 I requested to open an account with Telkom consultant Kwanele Truelove Nxumalo. This was for a Hauwei home hotspot with 20GB sim. 7 July I had filled in all the forms and sent them of which I started receiving messages from Telkom that my order was relieved and was being processed.</p> <p> </p> <p>21 July I get an e-mail saying on the form I sent 3 WEEKS ago I hadn't ticked a question for credit vetting. This was shocking as I was expecting delivery of my order rather than a notification that my forms are STILL being assessed. I corrected and returned.</p> <p> </p> <p>Thereafter I was shocked to get a call that someone wanted to instal a landline, something I had NEVER requested. From July to August Kwanele decided NOT to respond to my e-mails thereafter leaving me in the dark.</p> <p> </p> <p>i called Telkom and restarted the process AGAIN with the second consultant Siyabulela Macatsha. Sent him all documents on 4 August for application. Again I got sms's from Telkom confirming the order.</p> <p> </p> <p>23 August and 30 August I sent an e-mail to Siyabulela asking on the progress and just like Kwanele, he has not responded, called or said a thing. AGAIN I AM LEFT WANTING BY TELKOM.</p> <p> </p> <p>Today, 4 September I decided to just go apply in store for the sim only contract as due to frustration I ended up buying the Hauwei rooter cash. I went to Northgate Telkom and was assisted by Sne. I gave her all the documents and unfortunately she could not give me a contract. Reason being either Kwanele or Siyabulela had linked my ID to my business and thus she could not open a contract in my personal capacity.</p> <p> </p> <p>Sne has told me she will try to assist me and has asked for 3working days. I sit without a decline or anything from Telkom since submitting my documents 3months ago but ABSOLUTE HEADACHES !!</p>